Last Updated: January 1, 2026

Data Security

Batjale Privacy Policy — Your Data is Completely Safe With Us

Batjale takes your privacy extremely seriously. This Privacy Policy clearly outlines what information we collect, how it is used, and how it is kept secure. Using the batjale platform constitutes acceptance of this policy.

SSL Encryption Protected
No selling of data to third parties
Full Privacy Guaranteed

Our Commitment: batjale never sells your data. Your privacy matters more to us than any business interest.

Have questions? Get in touch: support@batjale.app

1What Information We Collect

Batjale collects certain information that is necessary to provide you with our services. We only collect what is truly needed — collecting unnecessary data is not our practice.

Personally Identifiable Information (collected at registration):

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile number (linked to bKash/Nagad/Rocket)
  • Email Address
  • Residential Address

Financial Information (Transaction Times):

  • Mobile Banking Transaction Records
  • Deposit & Withdrawal History
  • Payment Method Details

Technical Information (Collected Automatically):

  • IP Address & Device Information
  • Browser Type & Operating System
  • Activity Logs on the Platform
  • Cookies & Session Data
Please Note: During KYC (Know Your Customer) verification, you may be asked to provide a copy of your National ID or passport. This information is used solely to confirm your identity.

2How Your Information Is Used

Batjale uses collected data only for specific, legitimate purposes. Your information is never misused.

Data Type Purpose of Use
Name & Date of Birth Identity verification, age confirmation
Mobile Number Account verification, payment processing, OTP
Email Address Notifications, important updates, support
Transaction History Financial records, fraud prevention
IP & Device Information Security verification, suspicious login detection
Gaming Activity Personalized experience, responsible gaming monitoring

We also analyze aggregated statistics to improve our overall service — this analysis contains no personally identifiable information.

3Who Your Information Is Shared With

Batjale never sells your data. However, in certain limited cases, some information may need to be shared with trusted parties:

Payment Processors: The necessary information is shared with bKash, Nagad, and Rocket to process your transactions. This information is used solely for payment processing.

Technology Partners: Software providers that support platform operations — all bound by strict confidentiality agreements.

Legal Obligation: Where legally required — such as under a court order, government directive, or anti-money laundering laws — we are obligated to disclose your information.

Our Commitment: Your information is never sold or transferred to any advertiser, marketing company, or other third party.

4Cookies & Tracking

Batjale uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of Cookies We Use:

  • Essential Cookies: Essential for maintaining login sessions and ensuring the platform runs properly.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: To understand website traffic and usage statistics — without any personally identifiable information.
  • Security Cookies: Helps detect fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

5Data Protection Methods

Batjale follows industry-leading standards to protect your data. Our security framework is multi-layered:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall systems to block unauthorized access.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Restricted Access Policy: Only authorized personnel can access specific data.
Your Responsibilities: Keep your password and login details confidential. If anyone contacts you by phone or message asking for your password, they are not a batjale representative — it is a fraud attempt.

6Data Retention Period

Batjale does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations:

  • Account Information: For as long as your account remains active, and for 5 years after closure.
  • Financial Transaction Records: Minimum 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Cookies & Session Data: Until end of session or a maximum of 30 days.
  • Support Conversations: 2 years.

Once the retention period has passed, data is securely deleted or anonymized so that no individual can be identified.

7Your Rights

As a member of the batjale platform, you have the following rights regarding your personal information:

Right to Access Your Data

You may request to know what information we hold about you. Contact support and we will provide the information within 30 days.

Right to Rectification

If your account contains incorrect information, you can submit a correction request. Please provide the necessary supporting documents when applying.

Right to Erasure

After closing your account, you can request deletion of any data that is not subject to legal retention requirements.

Right to Restrict Processing

You can request that we stop using your data for specific purposes — such as marketing emails or promotional messages.

Right to Data Portability

You may request a copy of your data in a portable format (e.g., CSV).

To exercise these rights, support@batjale.appto send us an email.

8Children's Privacy

Batjale strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If a parent or legal guardian discovers that their child has registered on batjale, please contact us immediately. Once verified, the account will be closed and all collected data will be deleted.

A Note for Parents: Regularly monitor your child's internet activity and educate them about online gaming.

9Policy Updates

Batjale may update this Privacy Policy as needed. If there are significant changes, you will be notified in advance at your registered email address. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the latest update is shown at the top of this page. We recommend checking back regularly.

10Contact

If you have any questions or concerns about this Privacy Policy, please reach out to us through the following:

  • Email: support@batjale.app
  • Live Chat: Log in to the platform and chat with us directly
  • Time: 24 hours a day, 7 days a week

Privacy requests are typically responded to within 48 hours.


6 Ways We Protect Your Privacy

At batjale, we follow the highest security standards to keep your data safe.

End-to-End Encryption

Every transaction and login is protected by 256-bit SSL encryption. No one can read your data while it is in transit.

No Sale of Data

Batjale never sells your data. No advertiser or third party will ever have access to your personal information — that is our firm policy.

KYC Protection

Documents submitted for identity verification are stored on encrypted servers and can only be accessed by authorized personnel when required.

Mobile Data Security

Transaction data via bKash, Nagad, and Rocket is fully secured. Once a payment is processed, the details are not retained.

Limited Data Retention

No data is retained beyond what is legally required. Once the designated period has passed, it is securely deleted.

Regular Security Audits

Third-party security experts conduct regular audits of batjale's systems. Any vulnerabilities identified are addressed promptly.


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Start Gaming Safely on batjale

We never compromise on protecting your data. Join now — on a safe, fair, and trusted batjale platform.

By registering, you agree to our Privacy Policy and Terms & Conditions you agree.

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